6 Steps To Identify your Unique Selling Points

Unique Selling Points (USPs) are the specific characteristics or features of a product, service, or brand that differentiate it from competitors and provide value to customers. These are the reasons why customers should choose your offering over others in the market.

Identify your Unique Selling Points

To identify your unique selling points, you need to analyze your product or service and understand what makes it different or better than others in the market. Consider factors such as quality, price, features, customer service, convenience, or any other aspect that sets you apart from competitors.

To identify your unique selling points, you can follow these steps:

1. Understand your target audience

Start by gaining a deep understanding of your target audience's needs, preferences, and pain points. This will help you identify what sets you apart and what value you can offer.

2. Analyze your competitors

Research your competitors to identify what they are offering and how you can differentiate yourself from them. Look for gaps in the market that you can fill or areas where you can provide a better solution.

3. Assess your strengths

Evaluate your own strengths, expertise, and resources. Consider what unique skills, knowledge, or capabilities you possess that can provide value to your customers.

4. Conduct market research

Conduct surveys, interviews, or focus groups with your existing customers or potential customers to gather feedback. Ask them what they find most valuable about your product or service and what sets you apart from competitors.

5. Identify your unique features or benefits

Based on the information gathered, identify the unique features or benefits that your product or service offers. These could be specific product features, exceptional customer service, competitive pricing, or any other aspect that differentiates you from others in the market.

6. Test and refine

Once you have identified your potential unique selling points, test them with your target audience to see how they resonate. Gather feedback and make adjustments as necessary to ensure that your USPs align with customer needs and preferences.


Remember, your unique selling points should be genuine and authentic to your brand. They should accurately reflect what sets you apart from your competitors and provide real value to your customers. It's important to be honest and transparent about your strengths and not make false claims or exaggerations.

Additionally, it's crucial to regularly reassess and refine your unique selling points as the market and customer preferences evolve. Stay updated on industry trends, listen to customer feedback, and adapt your USPs accordingly to maintain a competitive edge.

By following these steps and continuously evaluating and refining your unique selling points, you can effectively differentiate yourself in the market and attract customers who value what you have to offer.

Source: Unique Selling Point: Definition, Examples, And How to Determine